Refund Policy

Rao Labs sells digital products that are delivered electronically.

Because digital products can normally be accessed, downloaded or copied immediately after purchase, purchases are generally non-refundable once digital access has been provided, except where a refund is required by applicable law.

1. Technical access issues

If you are unable to access or download a product you purchased, please contact us at:
raolabsdigital@gmail.com

We will make reasonable efforts to restore access, provide a replacement download link or otherwise resolve the technical issue.

Please contact us before requesting a chargeback so that we have an opportunity to assist.

2. Duplicate or incorrect charges

If you believe you were charged more than once for the same purchase, charged an incorrect amount, or experienced another payment error, contact us with your order details.

Confirmed duplicate or incorrect charges will be reviewed and corrected where appropriate.

3. Accidental purchases

Because digital products may be made available immediately after payment, we cannot guarantee refunds for accidental purchases.

However, you may contact us at raolabsdigital@gmail.com and we will review the circumstances of the request.

4. Change of mind

We generally do not provide refunds solely because:

• you changed your mind;
• you no longer want or need the product;
• you expected different results from using AI;
• a third-party AI platform changed its features, pricing or availability;
• you did not fully use the product; or
• the product was purchased without first reviewing the available product description.

This does not limit any rights you may have under applicable law.

5. Product results

Rao Labs products are educational and implementation resources.

We do not guarantee specific business, revenue, advertising, productivity or financial results.

A lack of a particular result does not by itself qualify a purchase for a refund.

6. Third-party services

Some Rao Labs products may reference or link to third-party services, including AI platforms, Google Docs, Google Sheets or other software.

Rao Labs is not responsible for changes, outages, pricing changes or discontinued features of third-party services.

If a Rao Labs template link supplied as part of your purchase becomes inaccessible, contact us and we will make reasonable efforts to restore access to the purchased resource.

7. How to request help or a refund review

Contact:
Rao Labs
Email: raolabsdigital@gmail.com
Website: raolabsdigital.store

Please include:

• your order number;
• the email address used for the purchase; and
• a short explanation of the issue.

Where a refund is approved, it will normally be returned to the original payment method used for the purchase.

Nothing in this Refund Policy excludes or limits any consumer rights that cannot legally be excluded.